Ensign-Bickford Chooses Boomi to Reduce Costs While Improving Productivity, Work-Life Balance, and Customer Satisfaction

Boomitm, the intelligent integration and automation leader, today announced that international science and technology conglomerate Ensign-Bickford Industries (EBI) is using the Boomi Enterprise Platform to manage unprecedented growth, connect international sites, support global operations, and automate critical business processes.

Since its founding in 1836, EBI has gradually expanded the company's market presence to include aerospace and defense, pet food, and agricultural science. This type of organic growth made it necessary to expand EBI's capability to maintain enterprise-level system integrations, particularly with its IFS enterprise resource planning (ERP) platform.

With the ultimate goals of reduced costs, greater productivity, improved work-life balance, and a better customer experience, EBI had several major projects in mind. These included automating the payroll process using Workday and ADP, integrating IFS (ERP) to the Equans manufacturing execution system (MES) to support shop floor operations, and creating a data pipeline delivering SAP Concur travel and expense (T&E) data to IFS on a daily basis, a formerly manual task performed monthly.

EBI selected the Boomi Enterprise Platform for the IFS-Boomi connector, which works with IFS REST APIs. This allows Boomi and EBI to retrieve daily T&E data from SAP Concur and load it into IFS, streamlining the process for other business units to load various data types.

"Since our inception, EBI has been able to expand and evolve in new areas, allowing us to participate in businesses that are relevant to the future of the world and have multigenerational growth prospects. But, this also created an integration challenge and hundreds of hours of manual work for our employees," said Brendan Kehoe, CIO, Ensign-Bickford Industries Inc. "With Boomi, we've been able to connect core systems and automate workflows to drive operational efficiency in areas like manufacturing, finance, and human resources, helping us to reduce costs and improve the experience across employees and customers. Now, we are set up to continue our growth and expansion with businesses that share our core set of values."

Before Boomi, EBI was using legacy processes that only loaded T&E data once per month, rather than the needed daily load that would allow business units to track financial activity throughout the month. The monthly manual process was time consuming and had many potential points of failure, ultimately consuming over 100 hours of manual work annually.

Since implementing the Boomi Enterprise Platform, EBI has achieved cost savings, enhanced productivity, improved work-life balance, and increased customer satisfaction. The Boomi-Concur T&E integration eliminated 75% of potential failure points, reducing time spent on troubleshooting. The integration further minimized manual work by 95% and eliminated 100% of manual effort required before T&E data is loaded in IFS.

Boomi's integration with the Workday-to-ADP payroll has greatly reduced the potential for errors and the number of hours needed from finance and human resources. Similar metrics are expected for EBI's other efforts to automate and improve business processes.

"With today's rapid pace of technology and constant market evolution, legacy practices just don't cut it anymore ? especially when an organization is charting growth. To keep pace, integration and automation are key, and that's where Boomi came in for EBI. Our solutions approach provided a solid foundation for integrations, and ultimately freed up employees for more valuable, business-critical work," said Josh Rutberg, Chief Customer Success Officer at Boomi.

Additional Resources

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