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Classified in: Science and technology
Subjects: Survey, Award

Vivint Smart Home Recognized by Newsweek as One of America's Most Trustworthy Companies of 2023


Vivint Smart Home, a leading smart home company, has been recognized by Newsweek as one of America's Most Trustworthy Companies of 2023. This prestigious award is presented by Newsweek and Statista Inc., a world-leading statistics portal and industry ranking provider.

America's Most Trustworthy Companies 2023 were identified in an independent survey based on a sample of approximately 25,000 U.S. residents who rated companies they know in terms of three public pillars of trust: customer trust, investor trust, and employee trust. A total of 95,000 evaluations were submitted, and all companies headquartered in the U.S. with over $500 million in annual revenue were eligible for inclusion on the list. For each company that received a sufficient number of evaluations, a social listening analysis was conducted to evaluate whether the social mentions were largely positive, neutral, or negative.

"Instilling trust and satisfaction is a top priority at Vivint, and we have worked hard to ensure that every aspect of our business is dedicated to earning and maintaining trust with our customers, as well as our employees," said Rasesh Patel, President at Vivint. "It is encouraging to see our efforts validated and we're proud to be recognized on Newsweek's list of America's Most Trustworthy Companies this year ? an honor that speaks to our commitment to transparency, accountability, and building strong relationships with those who rely on us."

See the full list of Newsweek's America's Most Trustworthy Companies 2023 here.

Methodology

Newsweek, in collaboration with market research partner Statista, analyzed companies through a 3-step process. First, all companies - public and private - headquartered in the U.S. with annual revenues over $500 million were considered in the study. Second, Newsweek and Statista conducted an independent survey of about 25,000 U.S. residents, who rated companies against three touchpoints of trust ? customer trust, investor trust, and employee trust. Finally, for each company that received a sufficient number of evaluations, a Social Listening analysis was conducted. This involved researching over 270,000 mentions of the companies online, and evaluating whether they were largely positive, neutral or negative.

About Vivint Smart Home

Vivint, an NRG company, is a leading smart home company in the United States. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care, and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.9 million customers throughout the United States. For more information, visit https://www.vivint.com.


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