CrashPlan Launches New E-commerce Buying Process for MSPs and MSSPs
The new e-commerce process provides a frictionless purchasing process for Managed Service Providers and fast, easy access to all the training, support, and enablement materials needed to serve customers
MINNEAPOLIS, April 30, 2024 /PRNewswire-PRWeb/ -- CrashPlan, a global leader in endpoint data backup and recovery technology, announced the launch of a new e-commerce purchasing process for its MSP customers. This new process empowers MSP partners of all sizes to purchase CrashPlan for MSPs through a simplified, seamless online store that enables MSPs to get up and running with CrashPlan quickly.
"This new e-commerce buying process will do just that ? streamline procurement for our MSP partners and let them get back to running their business and continuing to exceed customer service expectations," said Traci LeDuc, vice president of sales at CrashPlan.
"With the increase in demand for dedicated endpoint backup and recovery and the variety of MSPs ? new and old, small to large ? needing to serve customers in a way that matches the 24/7 demand pressures for data resiliency, we wanted to make sure that every need for our MSPs is being met," said Traci LeDuc, vice president of sales at CrashPlan. "This new e-commerce buying process will do just that ? streamline procurement for our MSP partners and let them get back to running their business and continuing to exceed customer service expectations."
Through this new process, MSPs can:
Get customers backed up in as little as one business day
Calculate the estimated cost per month based on the number of customer devices (e.g. laptops and desktops) without having to schedule time with the sales team
Sign up and purchase fully online
Add new customer devices to the platform throughout the month as needed
Access recurring monthly billing that adjusts automatically with tiered pricing discounts instantly applied
Use a simplified legal process with no signatures required
Gain access to training, support, and marketing materials
"Managing the IT infrastructure for tens, hundreds, or thousands of users gives MSPs insight into the importance of proactively and automatically backing up users' computers remotely," said Christine Schaefer, chief marketing officer at CrashPlan. "Workaday tasks like device migrations, employee transitions, and even version control are as much a part of their data resilience needs as ransomware recovery. That is why we launched CrashPlan for MSPs last year, and why we are making it easy to stand up a solution quickly in just a few steps online."
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