The Township of King Utilizes Upanup to Simplify Online Services, Making Navigating Municipal Information a Breeze

With over one million online visitors a year, the Township's websites needed to be accessible and easy for residents to use. Upanup answered that call.

VICTORIA, BC, July 3, 2024 /PRNewswire-PRWeb/ -- The Township of King, located in the Greater Toronto Area, is a diverse and prosperous community that is home to 29 thousand residents. Its previous municipal website and King Township Public Library website needed to be updated to improve content management, consistency, navigation, and online services for the residents of this growing community.

The Township of King chose Upanup to create an innovative redesign for both websites in a way that was intuitive to their important audiences and optimized access to services. In addition to the Township and library website, the Township has additional websites for the Cold Creek Conservation Area and King Heritage & Cultural Centre that required a redesign and new website creation. Upanup delivered and ensured those websites shared common branding elements with the Township to clearly identify they were affiliated sites.

The King Township website acts as a central source of information for commonly used links. To encourage users to perform as many self-service options online as possible Upanup integrated their website with their chosen CRM system and Forms Portal that is connected to their payment processor, making the process simple for users and manageable for their internal team. The improved websites have been well received by their internal and public users. An example of efficiencies gained for the Township is when an event needs to appear on multiple websites, the sites are connected in a way that allows the Township to simply update it in one spot for that change to appear across all connected websites.

The improved King Township website, king.ca, features include:

•     Modern design
•     Easy navigation
•     Refreshed content
•     Improved functionality

"As a municipal leader in digital transformation, King Township is pleased with the results of its redesigned website," said Mayor Steve Pellegrini, King Township. "We now have a strong online presence, improved searchability, and many self-serve functionalities that lets the community connect and do business with us anytime. I always encourage everyone to find all the latest and greatest content about the Township by visiting king.ca. Our website is now easy to navigate and serves our Township and the public the way we envisioned."

Here is a list of case studies from municipalities and utilities that Upanup has collaborated with to offer better services for their users. For more information visit https://www.upanup.com/.

About Upanup
Founded in 2012 by Peter Knapp and Richard Hammond, Upanup employs 30 dedicated designers, developers, marketing professionals and strategists. With clients in Canada and the United States, Upanup offers expertise in digital website solutions that prioritize user experience, accessibility and mobile responsiveness.

Media Contact

Scott Ledingham, Upanup, 613.806.7135, [email protected], https://www.upanup.com/

SOURCE Upanup